We’ve all spent hours on hold trying to book a GP appointment or chasing a...
https://www.bookmark-help.win/having-spent-nine-years-working-behind-the-scenes-in-gp-practices-i-ve-seen
We’ve all spent hours on hold trying to book a GP appointment or chasing a referral. For nine years, I watched patients struggle with these traditional bottlenecks from behind the front desk. Thankfully, the UK digital health landscape is finally shifting