Voice AI sometimes gives wrong answers because it mishears or guesses too much....

https://www.easybookmarkings.win/voice-ai-can-slip-up-by-mishearing-or-misinterpreting-info-leading-to-wrong

Voice AI sometimes gives wrong answers because it mishears or guesses too much. A practical way to catch errors early is using readbacks—for example, having the system repeat back order IDs before finalizing them