Voice AI can sometimes mix up details, like confusing order B3172 with B3712....

https://trentonsexcellentthoughtss.evergrovio.com/posts/how-do-i-stop-my-voice-bot-from-making-up-refund-policies

Voice AI can sometimes mix up details, like confusing order B3172 with B3712. This blog explores how identifier readback and success-response confirmations help catch errors early