Sportsbooks often apply limits or account reviews based on your customer...

https://touch-wiki.win/index.php/Is_a_Document_Request_Punishment_for_Winning%3F_Understanding_KYC_and_Account_Reviews_in_Sportsbooks

Sportsbooks often apply limits or account reviews based on your customer lifetime value (CLV) to manage risk. To avoid delays, ensure your KYC documents are accurate and that your payment details match your registered name